Description

Look into a possible divot or residual magnetism under where the ball drops for the gumball (ball rides the rail, stops, drops, and then is supposed to roll down the playfield, but it’s not rolling down the playfield).

Media
Problem report photo

Log Entries

Log Entry

While playing the game today I had a ball get stuck in this same way, so the problem is not fixed. Gently shaking the machine freed the ball. It might be getting stuck on the lip of where the magnet meets the playfield, or there is residual magnetism, or a combination of both.