Work

Balls tend to get backed up going down the drain, usually happens during a multi ball.
Photos by: Diana

Photo
Photo
Photo
Problem Open Minor

Found piece of broken plastic in the coin box while milking cows. Located broken plastic on playfield, it’s the left slingshot cover under the Squirtle bowl diverter.

We might have a spare plastic in the bag (in the machine) for a replacement. We should take a look at the placement of the diverter/drop from the ramp so that this doesn’t happen again. We should let the distributor/Stern know as well.

Photo
Latest: Emailed service@sternpinball.com for guidance about preventing this plastic from breaking when we replace it, also …
Work

Issue has disappeared from tech alerts. Will keep an eye out for this message in the future.

Closed Problem: Tech alert on Pokémon: Overcurrent error on LED Captive Ball 1-G
Work

I took the metal cover off of the coin box and ran a couple dollars worth of quarters through both slots (and returned the quarters to the front desk change area), no quarters were eaten.

Closed Problem: Pokémon is eating quarters. It’s happened to two customers today so far. I gave their change back and gave them a free credit for the trouble.