Status changed: Good → Broken
Glass and (and possibly playfield) could use cleaning.
http://www.pinrepair.com/sys37/manuals/wms7-hyperball.pdf
See page three of manual for glass removal instructions
Opened it up and removed a bunch of balls, until left channel was just short of full. Test game worked fine. Although maybe the game is too difficult on its default settings? I’m torn between leaving it factory-original and providing a better visitor experience.
Balls stuck in channel on left of machine; banging isn’t enough to free them.
Boot problem is normal after battery power loss.
I put it back on free play by adjusting max credits to 0. You advance to item 18, press the 1 player button until you wrap around to 0, and then advance to 50 and then go one past. The game goes into normal operation mode. More details in the manual.